Frequently Asked Questions
Find answers, documents, how-to information and more.
- How do I open an account?
- Why are account fees charged?
- How do I add money to my account?
- Can I find out my current 405 Express Lanes account balance online?
- Will I receive a link through text message or email requesting that a payment be made to my account?
- I received a call from the 405 Express Lanes requesting my personal information.
Popular answers
Managing My Account
You can view your current account balance by logging into your account. …
Tolls and Discounts
Customers with a clean air vehicle with a valid decal are eligible for a 15% discount off the posted toll rate. To receive the discoun…
Tolls and Discounts
The 405 Express Lanes offers free travel for vehicles displaying designated veteran plates issued by the California Department of Moto…
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Contact Customer Service using the options below.
In Person
405 Express Lanes Customer Service Center
Hours: 8:00 a.m. - 6:00 p.m.
Monday through Friday
OCTA Store
Hours: 8:00 a.m. - 5:00 p.m.
Monday through Friday
Phone
Email/Mail
Email Address
Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628
P.O. Box 2177
Costa Mesa, CA 92628