Frequently Asked Questions
FasTrak Transponder
How do I install my transponder?
The 405 Express Lanes requires all users to have a transponder mounted according to these instructions.
Interior Mounted Transponder Installation
- Clean mounting area inside of windshield and let dry.
- Peel backing and affix to inside windshield, smoothing the sticker flat or pressing the switchable transponder's adhesive strips firmly against the glass.
Sticker
Switchable Transponder
DualLock Placement
Exterior Mounted Transponder Installation
- Clean and dry the vehicle headlamp in the chosen tag placement area.
- Carefully remove the transponder sticker tag by peeling the backing down from the tag(see illustration below). Minimize contact with the adesive of the backing, and avoid sharply bending or folding the tag.
Headlamp Tag Mounting - Locate a position on the headlamp at least 2 inches from any metal and smoothly press the transponder against the headlamp surface working from on end to avoid tapping air bubbles.
Position on the headlamp
Didn’t find the answer that you were looking for?
Contact Customer Service using the options below.
In Person
405 Express Lanes Customer Service Center
Hours: 8:00 a.m. - 6:00 p.m.
Monday through Friday
OCTA Store
Hours: 8:00 a.m. - 5:00 p.m.
Monday through Friday
Phone
Email/Mail
Email Address
Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628
P.O. Box 2177
Costa Mesa, CA 92628