Frequently Asked Questions

FasTrak Transponder

How do I install my transponder?

The 405 Express Lanes requires all users to have a transponder mounted according to these instructions.

Interior Mounted Transponder Installation

  1. Clean mounting area inside of windshield and let dry.
  2. Peel backing and affix to inside windshield, smoothing the sticker flat or pressing the switchable transponder's adhesive strips firmly against the glass.
Sticker Transponder
Sticker
Switchable Transponder
Switchable Transponder
Transponder placement
DualLock Placement

Exterior Mounted Transponder Installation

  1. Clean and dry the vehicle headlamp in the chosen tag placement area.
  2. Carefully remove the transponder sticker tag by peeling the backing down from the tag(see illustration below). Minimize contact with the adesive of the backing, and avoid sharply bending or folding the tag.
    Headlamp Tag Mounting
    Headlamp Tag Mounting
  3. Locate a position on the headlamp at least 2 inches from any metal and smoothly press the transponder against the headlamp surface working from on end to avoid tapping air bubbles.
Position on the headlamp
Position on the headlamp

Didn’t find the answer that you were looking for?

Contact Customer Service using the options below.

In Person
405 Express Lanes Customer Service Center

Hours: 8:00 a.m. - 6:00 p.m.
Monday through Friday


OCTA Store

Hours: 8:00 a.m. - 5:00 p.m.
Monday through Friday

Phone

Hours: 8:00 a.m. - 6:00 p.m.
Monday through Friday

Email/Mail
Email Address
CustomerService@405expresslanes.com

Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628