Frequently Asked Questions

Managing My Account

Can I use the 405 Express Lanes if I have an account with a third-party mobile payment processor through an app such as Go Toll, PayTollo, Uproad, etc.?

The 405 Express Lanes does not have an arrangement with any of the third-party mobile payment processors at this time. Use of the 405 Express Lanes requires a FasTrak transponder issued by any California toll agency. If you have an arrangement with one of the third-party mobile payment processors and use the 405 Express Lanes, a notice of toll evasion violation will be issued.

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Contact Customer Service using the options below.

In Person
405 Express Lanes Customer Service Center

Hours: 8:00 a.m. - 6:00 p.m.
Monday through Friday


OCTA Store

Hours: 8:00 a.m. - 5:00 p.m.
Monday through Friday

Phone

Hours: 8:00 a.m. - 6:00 p.m.
Monday through Friday

Email/Mail
Email Address
CustomerService@405expresslanes.com

Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628