Frequently Asked Questions

Managing My Account

How do I add money to my account?

If you have a credit card or bank account linked to your account, we will automatically charge the card or debit your bank account when your pre-paid account balance requires replenishment. You can also log into your account and make a one-time payment, or mail a check or money order, please mail payment to:

405 Express Lanes

P.O. Box 2177
Costa Mesa, CA 92626

Please include your account number when providing payment by mail.

Didn’t find the answer that you were looking for?

Contact Customer Service using the options below.

In Person
405 Express Lanes Customer Service Center

Hours: 8:00 a.m. - 6:00 p.m.
Monday through Friday


OCTA Store

Hours: 8:00 a.m. - 5:00 p.m.
Monday through Friday

Phone

Hours: 8:00 a.m. - 6:00 p.m.
Monday through Friday

Email/Mail
Email Address
CustomerService@405expresslanes.com

Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628