Frequently Asked Questions
Managing My Account
How do I add money to my account?
If you have a credit card or bank account linked to your account, we will automatically charge the card or debit your bank account when your pre-paid account balance requires replenishment. You can also log into your account and make a one-time payment, or mail a check or money order, please mail payment to:
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92626
Please include your account number when providing payment by mail.
Didn’t find the answer that you were looking for?
Contact Customer Service using the options below.
In Person
405 Express Lanes Customer Service Center
Hours: 8:00 a.m. - 6:00 p.m.
Monday through Friday
OCTA Store
Hours: 8:00 a.m. - 5:00 p.m.
Monday through Friday
Phone
Email/Mail
Email Address
Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628
P.O. Box 2177
Costa Mesa, CA 92628