Frequently Asked Questions
Managing My Account
What if I forgot my username?
Click on Forgot Username, then enter either your Account Number or Transponder Number and your phone number.
Didn’t find the answer that you were looking for?
Contact Customer Service using the options below.
In Person
405 Express Lanes Customer Service Center
Hours: 8:00 a.m. - 6:00 p.m.
Monday through Friday
OCTA Store
Hours: 8:00 a.m. - 5:00 p.m.
Monday through Friday
Phone
Email/Mail
Email Address
Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628
P.O. Box 2177
Costa Mesa, CA 92628