Frequently Asked Questions

Managing My Account

What if I have a rental car?

You can use a switchable transponder in a rental vehicle by adding the plate number to your account for the period of time you will have the vehicle. If you do not have a switchable transponder, log into your account to order one. 

Didn’t find the answer that you were looking for?

Contact Customer Service using the options below.

In Person
405 Express Lanes Customer Service Center

Hours: 8:00 a.m. - 6:00 p.m.
Monday through Friday


OCTA Store

Hours: 8:00 a.m. - 5:00 p.m.
Monday through Friday

Phone

Hours: 8:00 a.m. - 6:00 p.m.
Monday through Friday

Email/Mail
Email Address
CustomerService@405expresslanes.com

Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628