Frequently Asked Questions

Managing My Account

Will I receive a link through text message or email requesting that a payment be made to my account?

No, the 405 Express Lanes will not request payment through a link accessed on a text message or email. Please contact our customer service center at (562)740-4405 to report receiving this request.

Didn’t find the answer that you were looking for?

Contact Customer Service using the options below.

In Person
405 Express Lanes Customer Service Center

Hours: 8:00 a.m. - 6:00 p.m.
Monday through Friday


OCTA Store

Hours: 8:00 a.m. - 5:00 p.m.
Monday through Friday

Phone

Hours: 8:00 a.m. - 6:00 p.m.
Monday through Friday

Email/Mail
Email Address
CustomerService@405expresslanes.com

Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628