Frequently Asked Questions
Violations
I have disputed a violation and/or penalty, but I am not satisfied with the outcome. What can I do?
If you previously disputed a violation and/or penalty and are not satisfied with the outcome, you may contest the decision by completing a Request for Administrative Review Hearing.
Didn’t find the answer that you were looking for?
Contact Customer Service using the options below.
In Person
405 Express Lanes Customer Service Center
Hours: 8:00 a.m. - 6:00 p.m.
Monday through Friday
OCTA Store
Hours: 8:00 a.m. - 5:00 p.m.
Monday through Friday
Phone
Email/Mail
Email Address
Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628
P.O. Box 2177
Costa Mesa, CA 92628